The Office of the Federal Chief Information Officer (OFCIO) has outlined its strides in modernizing federal IT infrastructure in its 2024 Impact Report. The Biden-Harris Administration’s commitment to leveraging technology for improved government operations and citizen engagement is evident throughout the report. With a focus on cybersecurity, technology modernization, digital service delivery, and emerging technologies, the OFCIO showcases a proactive approach to overcoming the challenges faced by federal agencies in an increasingly digital era.

One of the report’s most notable themes is the administration’s dedication to strengthening cybersecurity. Following the SolarWinds cyberattack, which exposed vulnerabilities in government and private sector systems, the administration introduced a Zero Trust (ZT) cybersecurity strategy through Executive Order 14028. This directive urged agencies to adopt modern security practices such as multi-factor authentication, encryption, and continuous monitoring. The strategy aims to eliminate threats before they can compromise critical systems. By implementing guidelines like M-22-18 on secure software development and M-22-09 on Zero Trust principles, federal agencies are making significant progress in safeguarding sensitive data and protecting national security.

The OFCIO report also emphasizes the importance of securing the federal IT supply chain. The Federal Acquisition Security Council (FASC), established under the Strengthening and Enhancing Cyber-capabilities by Utilizing Risk Exposure (SECURE) Technology Act, has coordinated efforts across agencies to mitigate supply chain risks. Over the past four years, the FASC has matured into a crucial body for identifying and addressing threats to the federal government’s information and communications technology (ICT) supply chain. This initiative underscores the administration’s recognition of the interconnected nature of cybersecurity challenges and its commitment to a collaborative approach.

Another cornerstone of the administration’s efforts is technology modernization. The Technology Modernization Fund (TMF) has emerged as a transformative funding mechanism, enabling agencies to adopt advanced technologies while ensuring responsible use of taxpayer dollars. With over $1 billion allocated to 69 investments across 34 federal agencies, the TMF has been instrumental in modernizing legacy systems, enhancing cybersecurity, and improving digital service delivery. Success stories include the modernization of weather forecasting systems at the National Weather Service and the digitization of Veterans Affairs forms to streamline access for veterans. These projects not only increase operational efficiency but also demonstrate the direct benefits to the public.

Artificial intelligence (AI) is another area where the administration has made significant advancements. Executive Order 14110, issued in 2023, set the framework for the safe, secure, and trustworthy development of AI within federal agencies. The establishment of the Chief AI Officer (CAIO) Council has fostered interagency coordination in AI governance, risk management, and innovation. By investing in AI training programs for federal employees and requiring agencies to develop AI strategies, the administration is ensuring that the federal workforce is equipped to leverage AI responsibly. These efforts place the United States at the forefront of global AI leadership, setting an example for ethical innovation in the public sector.

Digital service delivery has also been a major focus of the OFCIO’s initiatives. The administration has built on the foundations laid by the 21st Century Integrated Digital Experience Act and Executive Order 14058, which prioritize creating a seamless, user-centric digital government. Agencies are now required to modernize their websites, digitize forms, and ensure accessibility for all users, including those with disabilities. The result is a more intuitive and equitable experience for citizens interacting with government services. For example, the Centers for Medicare & Medicaid Services revamped Medicare.gov to better meet user needs, while the Social Security Administration redesigned SSA.gov with simplified, bilingual content. These initiatives highlight the administration’s commitment to restoring public trust through responsive and accessible digital platforms.

Partnerships have played a pivotal role in achieving these milestones. The OFCIO has collaborated with the Cybersecurity and Infrastructure Security Agency (CISA), the Office of the National Cyber Director (ONCD), and the General Services Administration (GSA) to align policies, resources, and expertise. The administration’s whole-of-government approach extends to international partnerships as well. In 2024, the OFCIO hosted global digital government leaders at the White House to exchange insights on cybersecurity, technology modernization, and digital service delivery. These partnerships reflect the administration’s understanding that addressing global challenges requires collaboration across borders and sectors.

Emerging technologies such as quantum computing also receive attention in the report. Recognizing the potential risks posed by quantum computers to encryption and cybersecurity, the administration has initiated steps to prepare federal systems for a quantum-resistant future. Memorandum M-23-02, issued in 2022, provides agencies with a roadmap for migrating to post-quantum cryptography standards. These efforts, though complex and resource-intensive, are vital to maintaining national security in the face of technological advancements.

The OFCIO’s work underscores the importance of data as a strategic asset. Through initiatives like the Federal Data Strategy and the Open Government Data Act, the administration is enhancing data accessibility, usability, and security. These efforts empower agencies to make data-driven decisions while fostering transparency and public trust. The Zero Trust Data Security Guide, developed in collaboration with more than 30 federal agencies, provides a blueprint for integrating data security into the broader ZT framework.

Looking ahead, the administration’s vision for federal IT is one of continuous improvement and innovation. The policies and programs highlighted in the OFCIO Impact Report demonstrate a commitment to not only modernizing government operations but also ensuring that these advancements translate into meaningful benefits for the American people. By prioritizing cybersecurity, embracing emerging technologies, and delivering exceptional digital experiences, the federal government is poised to meet the challenges of the 21st century with resilience and agility.

In conclusion, the 2024 OFCIO Impact Report offers a compelling vision for the future of federal IT. It celebrates the progress made under the Biden-Harris Administration while laying the groundwork for continued transformation. As technology evolves, the federal government must remain proactive in addressing new challenges and seizing opportunities to serve the public effectively. Through collaboration, innovation, and a commitment to excellence, the OFCIO is ensuring that federal IT remains a powerful tool for advancing the nation’s goals.

This blog post summarizes the OFCIO 2024 Impact Report and is intended for informational purposes only. Accuracy is not guaranteed, and this post does not constitute legal advice. For specific guidance, consult the original document or a qualified professional.